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Digital Product Design - Mapping Experiences: From Insight to Action
 
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Digital Product Design NYC Meetup - Infor NYC - Sep 20 2016 - Mapping Experiences: From Insight to Action http://www.meetup.com/NYC-Digital-Product-Design/events/233298268/ Visualizations are a key tool that help organizations change their perspective. Though no silver bullet, diagrams seek to align customers’ experiences with how businesses operate. You’re surely familiarly with things like customer journey maps, service blueprint, experience maps, and more. Designers are well-suited for creating such complex diagrams. Producing them requires empathy for customers, the ability to organize a wealth of information, and visual storytelling skills. But our job goes beyond mapmaking. To gain strategic alignment, we also have to be facilitators, communicators, and ultimately strategic players within organizations. It’s our job to tie efforts together and go beyond just delivering concepts. It’s up to us to also give our organizations a better basis for making business decisions. Key take-aways: • A critical look at mapping experiences • How to align teams around the experience • How to turn insight into action SPEAKER Jim Kalbach is a noted author, speaker, and instructor in user experience design, information architecture, and strategy. He is currently the Head of Customer Success at MURAL, a leading online digital whiteboard. Jim is the author of two O’Reilly books: Designing Web Navigation (2007) and Mapping Experiences (2016). He blogs at experiencinginformation.com and tweets under @jimkalbach. VENUE Infor - http://www.infor.com/company/#love-your-work We build beautiful business applications with last mile functionality and scientific insights for select industries delivered as a cloud service. ORGANIZER - CITRUSBYTE Citrusbyte was founded in 2007 with the mission to become the go-to technology consultancy for building world-class, one of a kind, web applications and web based businesses. We help you build solutions by building a team that best complements the unique needs your project. https://citrusbyte.com/ ABOUT DIGITAL PRODUCT DESIGN In the digital product field we continuously seek to refine and adopt new approaches to our work. Topics at our meet up cover a range of subjects throughout the full product life cycle including customer insight techniques, strategy, interaction design, metrics, growth, marketing, tools, technology, team collaboration, etc. Our goal is to empower teams to transform their existing work patterns to refresh delivery and work environments. Designers, researchers, product managers, marketers, engineers, entrepreneurs, and industry leaders are all welcome to join and share their perspectives, learnings and stories! http://dpdnyc.org/ #3286
Views: 3388 Citrusbyte
Introducing Samsung Nexshop Digital Experience
 
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Discover what customers really want with Nexshop. Gain deep insights by analyzing data collected from various customer touchpoints. Create the perfect in-store customer experience using the latest product information to truly engage your customers. Deliver customized content by analyzing collected in-store customer behavior. Drive new value for your offline stores with our analytics platform-based solution, Samsung Nexshop.
Views: 113 TIZEN Indonesia
Liferay Digital Experience Platform
 
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Today's customers expect highly personalized experiences. Businesses must keep up with this demand. Liferay DXP is designed to help companies meet these demands, all on one single platform. Learn more: https://www.liferay.com/products/dxp
Views: 8132 Liferay
User Experience - The Soul of the Digital Product (UXV Certification)
 
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We invite you to experience: http://www.uxv.co.il What is User Experience Design? Who is the UX designer? What the hell do we do? and why is it so god damn cool? Meet UXV - one of the world's top UX training programs, where we teach how to make users completely fall in love with digital products. Join us to get your dream job and become a professional UX Designer. Note: Due to reoccurring requests and inquiries we wish to say in advanced - The program is now available only in Israel. We are exploring our options of future expending to the US and Europe in 2015.‏ Stay tuned on our site. Video credits: Production: Noa Magger, Gal Kotsky Director: Gal Kotsky Creative Director/Co-producer: Oren Shraiber Script: Oren Shraiber Presentor: Yiftach Ofir Woman: Noa Hadad Man: Idan Ashkenazi Camera man: Ohad Eitan Camera assistant: Yaniv Glazer Recording: Misha Spector Make up artist: Inbal Margalit After effects: Tomer Jerby Story board: Neta Rabinovitch Editing: Gal Kotsky Touch up editing: Daria Frost קרדיט סרטון: הפקה: נעה מגר וגל קוצקי בימוי: גל קוצקי קריאייטיב דירקטור וקו-פרודקשן: אורן שרייבר תסריט: אורן שרייבר פרזנטור: יפתח אופיר בחורה: נועה חדד בחור: עידן אשכנזי צלם: אהוד איתן ע. צלם: יניב גלזר מקליט: מישה ספקטור איפור: ענבל מרגלית אפטר: תומר ג'רבי נטע רבינוביץ: סטורי בורד עריכה: גל קוצקי טאצ' אפ עריכות: דריה פרוסט
Amway Digital Experience Store
 
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Showrooming is often seen as a threat to retailers, who fear shoppers looking at products in-store then buying elsewhere. Amway was also facing the same challenge while they opened their first experience centre in Hong Kong in early 2015. That is why, rather than boosting the number of visitors, we have to provide a solid solution that can further convert foot traffic into actual benefits and sales. Learn more at http://www.pacim.com/myportfolio/amway-digital-experience-store/ Like us on Facebook: https://www.facebook.com/PacificLinkiMedia
Views: 5140 PacificLink iMedia
What is the Digital Experience Cloud?
 
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If you have watched some of our other videos, you know we're a Progress Sitefinity partner. Progress also makes a product called the Digital Experience Cloud (DEC). In this episode of Engage Aptera, C. Ray Harvey talks about how the DEC enables tracking and personalization across your company's website. To find out more information on how we can create a custom web solution visit https://www.apterainc.com/enterprise-level-services/web-application-development
Views: 14 Aptera
#1: Airbnb's Director of Experience, Katie Dill, tells us why Airbnb uses "stories" to design
 
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In our world premiere, Katie Dill, Director of Experience Design at Airbnb, channels her inner “Steve Jobs” to explain how design at Airbnb is not just how it looks, but how it works, both in the workplace and on the screen. --- FOLLOW US Twitter: http://twitter.com/highrespodcast Facebook: http://facebook.com/highrespodcast iTunes: http://bit.ly/highresitunes Google Play: http://bit.ly/highresgoogle Get early access to the next episode: http://highresolution.design/early-access --- THANKS TO OUR PARTNERS Squarespace – Squarespace is a SaaS-based content management system offering a website builder, eCommerce, and domains. We're big fans of Squarespace, they're a must-have for startups, photographers, bloggers or hobbyists looking to put up a beautifully designed digital presence! Get 10% off your first purchase on Squarespace. http://bit.ly/sqspacesponsorlink InVision – InVision is the world's leading product design platform, powering the future of digital product design through our deep understanding of the dynamics of collaboration. Teams that build digital products are at a serious advantage when they use InVision's suite of prototyping tools. They're a great way of getting everyone on board. Get 3 full months on InVision FREE http://bit.ly/invisionpartner Searle Video – Searle Video is a creative studio based out of Portland, Oregon. They've helped the creative community tell stories for over 10 years. They've done advertisements, behind the scenes stories, and documentaries for companies like Slack, Intel, Adobe, Google and the XOXO festival. http://bit.ly/searlesponsor
Views: 109079 High Resolution
Revamping the Retail Automotive Customer Experience (VR, Analytics, Heat Map, People Count etc)
 
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Samsung Nexshop empowers you to truly engage with customers through data-driven insights, sales associate training, and interactive technologies. Nexshop Behavior Sensing Stronger marketing with objective data collected and analyzed from customer behavior Nexshop Digital Experience Get your retail operations ready for holiday! Provide in-store customers with enjoyable shopping experiences and fast product information using digital technology. Nexshop Omni-Channel Our mobile-based Omni-Channel Solution improves customer satisfaction. Improve store employees’ productivity while delivering store- and chain-level efficiencies. To learn more about Samsung Nexshop, please visit http://bit.ly/2jtHRKV
Views: 4952 SAMSUNG SDS
What is Customer Experience Management (CEM)?
 
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Customer Experience Management helps Companies to increase: - Customer Loyalty - Sales Performance - Service Efficiency - Staff Loyalty Customers become fans! www.pidas.com
The Qualtrics Customer Experience Platform | Part of the Experience Management Platform
 
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See how the Qualtrics Customer Experience Platform helps you to monitor, analyse and act on customer insights to design amazing customer experiences. https://www.qualtrics.com/uk/customer-experience/-- Integrate your core business data from systems like Salesforce, Tableau and Adobe Analytics with your customer feedback and automatically surface the key actions to take to have the biggest impact on the metrics that matter most to you. Find out more www.qualtrics.com Subscribe to Qualtrics: https://www.youtube.com/channel/UCYZG... Follow Qualtrics on LinkedIn: https://www.linkedin.com/company/qual... Follow Qualtrics on Twitter: https://twitter.com/Qualtrics Like Qualtrics on Facebook: https://www.facebook.com/Qualtrics
Views: 6919 Qualtrics
Prestige Brands: Creating the Digital Experience
 
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Learn more: www.sprinklr.com Hear how Eric Tash, Digital Marketing Manager, creates the digital experience at Prestige Brands. Prestige Brands focuses on product innovation and quality in the over-the-counter healthcare and household cleaning categories to better improve the lives of their customers and their world. For generations, their trusted brands have helped consumers care for themselves and their loved ones. It is their mission to preserve this trust by continuing to provide products stewarded with their needs in mind. Prestige Brands is a different kind of company. They are the largest independent provider of over-the-counter healthcare products in North America yet they are nimble enough to give detailed attention to each and every one of their product offerings. They are constantly improving, creating products that match the ever-changing lifestyles and needs of people and families everywhere. They know it’s the little details that count when taking care of your family and they’re on top of those details to provide the very best in personal and household wellness for the benefit of you and all those you care about. That’s who they are. They believe Prestige Brand’s success as a company is the result of a hard working team of leaders that are passionate about what they do every day. SUBSCRIBE to the Sprinklr YouTube channel: https://www.youtube.com/sprinklr Follow @Sprinklr: Sprinklr Blog: https://blog.sprinklr.com/ Sprinklr Twitter: https://twitter.com/sprinklr Sprinklr Facebook: https://www.facebook.com/sprinklr/ Sprinklr Instagram: https://www.instagram.com/sprinklr/
Views: 474 Sprinklr
Digital Experience Meetup - Machine Learning for Designers, Offline Product in the Digital World
 
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Hello digital creatives! 2019 started out pretty dynamically and just like that it was already mid-February. And just like that we want to announce our first #dxmeetup of 2019. We are excited to welcome you here on March 20th, seats are limited to a maximum of 70! At the event you will have the opportunity to meet other digital creatives, share knowledge, socialize and enjoy interesting talks from the coolest folks in the digital industry! Come by for some snacks and beer sponsored by WONDROUS! Anyone interested in design is welcome; whether you are just starting out or already a seasoned professional, we’ll try to make this special for you. This time we prepared two talks for you! Join us to see how it will come together! Location: https://goo.gl/maps/VGnfZtoC18q 18:30 Open Doors ----- 19:00-19:40 - Connecting the Offline Product with the Digital World; Nancy González Cordero, Co-founder @manifestotee 19:40-20:20 - Machine Learning for Designers; Memi Beltrame, UX Designer @ Less a Mess ---- 20:30 BEERS, socialising & FUN For any additional information visit our #dxmeetup webpage http://dxmeetup.ch or just drop us a line at [email protected] Don’t forget to book your seat as soon as possible since we expect a lot of attendees!
Views: 116 WONDROUS
Smartengo: a new digital customer experience
 
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Smartengo is Vallourec new e-commerce platform to streamline OCTG (Oil Country Tubular Goods) solutions sourcing. You can now Order Online, Save Time, Gain Flexibility and Buy Smart! Our ambition is to make your casing & tubing sourcing faster, easier and more reliable: Fast inquiry: Only a few clicks away to get an official quotation and to order original products from a recognized manufacturer Easy selection: Real-time availability of all products available for sale Reliable products: Delivery of your genuine Vallourec product to any place in the world Subscribe now for the latest content from Vallourec: http://bit.ly/2ttSC7F Visit our website: http://www.vallourec.com Follow Vallourec on Facebook: http://www.facebook.com/Vallourec Follow Vallourec on LinkedIn: http://www.linkedin.com/company/Vallourec Follow Vallourec on Twitter: http://www.twitter.com/vallourec Vallourec is a world leader in premium tubular solutions for the energy markets and for demanding industrial applications such as oil & gas wells in harsh environments, new generation power plants, challenging architectural projects, and high-performance mechanical equipment. Vallourec's pioneering spirit and cutting edge R&D open new technological frontiers. With close to 19,500 dedicated and passionate employees in more than 20 countries, Vallourec works hand-in-hand with its customers to offer more than just tubes: Vallourec delivers innovative, safe, competitive and smart tubular solutions, to make every project possible.
Views: 554 Vallourec
Ep.01 - UX Design with Facebook Product Designer
 
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We picked the brain of Facebook Product Designer Nate Garvie, who shared his insights on UX Design for digital products, some tips on being a better designer, and how research plays a key role in design. click the link for show notes, links, and more episodes: http://www.thinktankcast.com/podcasts/ep01-ux-design
Views: 21441 Think Tank Podcast
Adidas Originals Denim Integrated Product Launch Campaign - Digital Experience
 
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Get it on to see where the jeans can take you and your style. More at romainlauby.com.
Views: 184 romainlauby
Flytxt: Driving Digital Customer Experience
 
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Flytxt is the independent market leader in intelligent customer engagement technology. Flytxt's enterprise-class software products and services generate measurable economic value by growing revenue, reducing customer churn and enhancing customer experience. Flytxt’s flagship NEON-dX is an out-of-the-box, real-time decision-making and marketing automation product that allows large enterprises to drive personalized and contextual customer engagement across digital touch points using analytics and artificial intelligence.
Views: 838 Flytxt BV
The Basic Understanding of User Experience for IT Product
 
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User Experience is a very important concept in IT product development. Nowadays, many big digital companies, which aim for competitive advantage in the emerging industrial revolution 4.0, emphasize its importance by integrating UX research and design to its product development life cycle. Therefore, every digital product developer is required to perform UX research and design to develop user-oriented product in order to compete in digital market’s ever-tightening competition Acknowledgements : Many appreciation to Gilang Faras (Animator), Lintang Matahari (Content Creator), and Rakan Tosa (Narrator), and all A07 team members for their support Reference : Dragisic, Andrej. (2017). User Experience Checklist for Creating Websites and Applications . Retrieved from https://uxplanet.org/user-experience-checklist-for-creating-websites-and-applications-b680d2515f63 on March 20, 2018. Doris. (2017). A List of User Experience Goals That UX Designers Should Set. Retrieved from https://www.mockplus.com/blog/post/user-experience-goals on March 20, 2018
Digital Product Design Explained  // How to Become a UX Designer || Crema
 
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Ever wondered what digital product design is and how it differs from other types of design? The designers are back in another episode of #designersdiscuss to talk about what sets product design apart as well as the tools we recommend to get started in the industry. 00:13 - What is product design? 03:34 - What are the benefits of being a product designer? 06:53 - How is digital product design different? 08:16 - What tools do we use? What tools can you use to get started? 10:14 - How to get started in product design 13:06 - Do you need to know how to code to be a product designer? ---- Resources Mentioned ----- Invision -- https://www.invisionapp.com/ Sketch -- https://www.sketchapp.com/ Find Crema on the web at http://www.crema.us or on: Instagram — https://www.instagram.com/cremalab Facebook — https://www.facebook.com/CremaLab Twitter — https://twitter.com/cremalab Snapchat — https://www.snapchat.com/add/cremalab
Views: 632 Crema
Introduction to CA's Digital Experience Insights for Infrastructure Management
 
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In this video, you will take a tour of CA’s Digital Experience Insights Infrastructure Management and learn how it provides a single, analytics-driven solution for proactively and efficiently managing modern, cloud and hybrid IT infrastructures.
Views: 969 Educate
Visible Light Facial Recognition Product Series User Experience Video
 
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ZKTeco's Visible Light Facial Recognition Product Series has newly introduced to the market. This "next-gen" series has all adopted the latest Visible Light Facial Recognition technology and offers you a brand new user experience on facial recognition. More Details: https://www.zkteco.com/en/visible-light-facial-recognition-technique.html
Views: 1535 ZKTeco
Digital Experience. Reimagined!- Inspiring a Generation of Artists
 
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Adobe and TCS Interactive are combining strengths to help customers realize their vision of digital experiences. Designers at TCS Interactive's Digital Reimagination™ Studio in Santa Clara share their experiences with Adobe products. Adobe has been instrumental in providing a robust platform for TCS interactive to design and develop art with its new product – Adobe XD. “We have over 400,000 employees across different offices across the world. It is important that we have a robust platform that can scale with our business,” Kerri Ashton – Design Director.
Views: 615 TCSGlobal
Sean Bartlett, Director Digital Experience, Product & Omni Channel Integration, Lowe's
 
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Sean Bartlett, Director Digital Experience, Product & Omni Channel Integration of Lowe's in conversation with Govindraj Ethiraj, PING Network talks about the Innovations to look out for and also his views on whether globally or geographically their is anything common in the consumers.
TWiT Live Specials 265: Pepcom Digital Experience
 
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Fr. Robert Ballecer and Dick DeBartolo show us the latest products and gadgets from Digital Experience at CES 2016.Featuring products from Zeiss, Lenovo, Hexo, Lego, Fisher-price, 4moms, and more. Download or subscribe to this show at https://twit.tv/shows/twit-live-specials.
Views: 623 TWiT Specials
UX Crash Course | Getting Started in User Experience Design
 
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User experience design (UX, UXD) is the process of enhancing user satisfaction with a product by improving the usability, accessibility, and pleasure provided in the interaction with the product. Remember to Subscribe https://goo.gl/6vCw64 What is UX Design //////////////////// At the core of UX is ensuring that users find value in what you are providing to them. There is lot’s of discussion on what the main purpose is of UX but I’ve always gone with the big 7 What does a UX designer do? //////////////////// Useful: Your content should be original and fulfill a need Usable: The Product must be easy to use Desirable: Image, identity, brand, and other design elements are used to evoke emotion and appreciation Learnable: Content needs to be navigable and simple enough to be learned by the user while they are using it Memorable The user should be able to return to the product without having to relearn it Accessible: Content needs to be accessible to people with disabilities Credible: Users must trust and believe what you tell them What Do UX Designers Do? //////////////////// 1. Wireframes 2. User Research 3. Copywriting 4. User Personas 5. User Testing Helpful information on UX design //////////////////// https://uxdesign.cc/ https://generalassemb.ly/design/user-experience-designhttps://theblog.adobe.com/what-does-a-ux-designer-actually-do/ https://www.invisionapp.com/blog/become-ux-designer/ https://blog.nicolesaidy.com/7-steps-to-become-a-ui-ux-designer-8beed7639a95 https://careerfoundry.com/en/blog/ux-design/what-does-a-ux-designer-actually-do/ https://uxplanet.org/how-to-get-started-in-ux-ui-design-ae097cc0d1c ------------------------------------------------------------------------------------ ////////// Sign up for my Monthly Newsletter http://jesseshowalter.com/newsletter ////////// Website http://www.jesseshowalter.com - ////////// Subscribe: https://goo.gl/6vCw64 - If you want to support the content I make and buy me a cup of coffee https://www.buymeacoffee.com/jesseshowalter ////////// Social Twitter: http://twitter.com/iamjesseshow Anchor: https://anchor.fm/iamjesseshow Instagram: https://www.instagram.com/iamjesseshow Medium: https://medium.com/@iamjesseshow - ////////// Equiptment https://www.amazon.com/shop/jesseshowaltertv
Views: 66842 Jesse Showalter
Turn Printed Content Into Digital Experiences | Link Technology | HP
 
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What would you do if each and every product you produced had its very own fingerprint? What would you protect if you could track and trace any piece you put out into the world at any given point in its life cycle? What would you create if your customers could interact with that unique ID to learn about that product, to verify its authenticity, to engage with your brand in real time? What would you do with ingenuity like that? Introducing Link Technology from HP. It's a printing innovation that uses the high speed creation and embedding marks and unique IDs to give every single product you produce, it's own unique identity. A digital fingerprint that can be made visible or invisible, that can go on your label, on your package or directly on your product. With HP Labs portfolio of secure marks and seamless digital press integration, you can easily match and identify packaging in the final products in your supply chain to know exactly where each product is, where it's made, shipped and distributed and that it's where it's supposed to be to - enabling you top prevent diversion, avoid theft and combat grey markets. Link Technology secure marks allow you to quickly verify and authenticate products at any point in their life cycle, helping you guard against counterfeits, save on costly recalls and defend your brand from start to finish. Link Technology also gives you the power to create real-time interactive experiences that move your customer close to your brand, empowering you to develop 1:1 relationships and deliver targeted offers and personalized content in real time - all with one mark. Learn more about Link Technology by HP here: https://www.linkcreationstudio.com/ SUBSCRIBE: http://bit.ly/2mGfXhF SHOP NOW: http://store.hp.com/us/en/ About HP: HP Inc. creates technology that makes life better for everyone everywhere — every person, every organization, and every community around the globe. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze. Connect with HP: Visit HP WEBSITE: http://www.hp.com Like HP on FACEBOOK: https://www.facebook.com/HP Follow HP on TWITTER: https://twitter.com/HP Follow HP on INSTAGRAM: https://www.instagram.com/hp Follow HP on LINKEDIN: https://www.linkedin.com/company/hp Turn Printed Content Into Digital Experiences | Link Technology | HP http://www.youtube.com/c/HP
Views: 17208 HP
Digital Product FAVOURITES 2018 (by UX Designers)
 
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HO HO HOOO! We select our favourite Digital Product (UX / Product Design) pieces from the last year. Members of the AJ&Smart Design Sprint Team select the most inspirational UX and product design pieces, that have inspired them as designers over the last year. What UX / Product Design examples have shaped your year?! Let us know in the comments! Take a stroll with us through the office, as the year comes to an end, to find out what some of our designers were excited and inspired in the last year. All the links to the referenced products are featured below! Links to the products / services referenced in video: Amr's selection (0:27): https://realtimeboard.com/apps/ Hacking Growth (book) https://www.amazon.de/Hacking-Growth-Fastest-Growing-Companies-Breakout/dp/045149721X Jon's selection: Cake App https://cakebrowser.com/ Tim's selection: HQ Trivia https://itunes.apple.com/us/app/hq-trivia-words/id1232278996?mt=8 https://play.google.com/store/apps/details?id=com.intermedia.hq&hl=de Exponent Podcast https://exponent.fm/ Fedor's selection: Lobe https://lobe.ai/ Must https://mustapp.com/ Jonas's selection: No More Zero Days https://itunes.apple.com/us/app/no-zero-days/id1344518345?mt=8 https://play.google.com/store/apps/details?id=io.nomorezerodays.app&hl=de Sift https://siftnewstherapy.com/ Thanks for watching! Watch a FREE 1.5 hour Design Sprint web class, featuring Design Sprint creator Jake Knapp: https://events.genndi.com/register/818182175026315610/657cf1055f You can also sign up to our school for expert Design Sprint training: https://ajsmart.com/masterclass Thanks so much for watching this video! Like what you see here? Subscribe to our YouTube channel! https://goo.gl/aRQXPS Follow us on our other channels for more great design tips! Facebook: https://www.facebook.com/ajandsmart/ Twitter: https://twitter.com/ajsmartdesign LinkedIn: https://www.linkedin.com/company/aj&s... Instagram: https://www.instagram.com/ajsmartdesign/ Medium blog: https://blog.ajsmart.com/ digital design Digital Product FAVOURITES 2018 (by UX Designers) https://youtu.be/vbluZxGoOTA
Views: 5636 AJ&Smart
Sneak Peek: Customer Experience by UserZoom Dir. of Product
 
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Short video about Moving from UX to Product by UserZoom Dir. of Product. Watch the full video here: https://prdct.school/2R0iZKI 👉 Subscribe here: http://bit.ly/2xMQLbS 🕊️ Follow us on Twitter: http://bit.ly/2xAQklN 💙 Like us on Facebook for free event tickets: http://bit.ly/2xPfjkh 📷 Check us out on Instagram: http://bit.ly/2eHmfJp Get the presentation slides here: http://bit.ly/2r0rmIA Find out more about us: https://prdct.school/2DEtLDs 💻 ABOUT US: Product School is the world’s first tech business school. We offer certified Product Management, Coding, Data, Digital Marketing and Blockchain courses; our instructors are real-world product managers working at top tech companies, such as Google, Facebook, Snapchat, Airbnb, LinkedIn, PayPal and Netflix. Our classes are part-time, designed to fit into your work schedule. Our campuses are online and in 15 cities worldwide, including Silicon Valley, New York, Los Angeles and London. See our upcoming courses here: https://prdct.school/2DEtLDs In addition to classes, each of our campuses hosts weekly events with top industry professionals about Product Management, Data, Coding, Digital Marketing and Blockchain. Click here to see what we have coming up: https://prdct.school/2IhAqCx Product leaders from local top tech companies visit Product School campuses each week. Through lectures, panel discussions, and a variety of other forums, the world’s top product managers visit Product School to provide invaluable real-world insights into critical management issues. 📓 The Product Book has arrived! Learn how to become a great Product Manager. Get your copy here: http://amzn.to/2uJqg9A #ProductManagement #ProductSchool #Upskill #TechEducation #Strategy #TechSkills #Product
TechTalks | User Experience 101: How to Design a Product Everyone Will Love
 
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In this lunch & learn event, we talked about the best practices, tools, and processes to build a great user experience, provided insights on where to start your UX journey, and discussed common mistakes in implementing UX into your organization. TechTalks @ Advent Coworking These educational event series brought to you by RMCSoft and Advent Coworking target tech startups as well as all other companies utilizing software & digital products in their day-to-day operations. We cover a wide variety of tech-related topics, offer valuable insights on the best practices, discuss the most common issues, review the tech trends and provide plenty of opportunities to enhance your tech knowledge. Please click here for the presentation: http://bit.ly/TechTalksUX101Presentation
Views: 73 RMCSoft
Sitecore Experience Management Platform Spotlight
 
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This is a Sitecore Product Spotlight video. Sitecore helps manage websites and digital experiences. Sitecore helps customers deliver the most relevant content across all manner of channels and digital touch points. To find a content management system for your needs: http://technologyadvice.com/marketing-software/smart-advisor/?utm_source=youtube.com&utm_medium=description&utm_content=sitecore-experience-management-platform-spotlight&utm_term=buyer&utm_campaign=spotlight The business technology marketplace is diverse, and most buyers struggle to determine which options are best for them. At TechnologyAdvice, we don’t think this should be such a challenge. That’s why our team is dedicated to creating quality connections between buyers and sellers of business technology. We help buyers make well-informed purchase decisions through comprehensive product listings, industry analysis and user-generated reviews. In addition to serving buyers, we work with vendors to grow their customer base through our unique demand generation programs. These programs improve product awareness by placing matched solutions in front of their ideal customers. http://technologyadvice.com?utm_source=youtube.com&utm_medium=description&utm_content=sitecore-experience-management-platform-spotlight&utm_term=buyer&utm_campaign=spotlight Subscribe to our channel here: http://www.youtube.com/subscription_center?add_user=TechnologyAdvice1
Views: 1389 TechnologyAdvice
How cognitive capabilities help to build better digital experiences
 
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Follow along as Rob demonstrates how cognitive capabilities incorporated into IBM Digital Experience platform in an early product prototype could empower marketing professionals to create consistent and compelling customer experiences that delight and surprise them, creating loyal customers and brand advocates. Visit www.ibm.com/digitalexpcontent for more information.
Product Designer vs UX Designer | What's The Difference?
 
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FREE UX Design Portfolio = http://www.laithwallace.com/the-ultimate-ux-portfolio-template/ The Ultimate UX Design Portfolio Template for UX Designers Create your own High-Quality portfolio with this 15-page template, Including Keynote and Powerpoint file + Instructions on how to use it. __________________________________________________________________ Product Designer vs UX Designer | The Top 3 Differences Explained In this video I breakdown the differences between a Product Designer and a UX Designer. Product design is the process of identifying a market opportunity, clearly defining the problem, developing a proper solution for that problem and validating the solution with real users. User experience (UX) design is the process of creating products that provide meaningful and relevant experiences to users. This involves the design of the entire process of acquiring and integrating the product, including aspects of branding, design, usability, and function. The main differences I speak about are 1. The Product Design specialises in the strategic direction of the project. 2. The Product design maintains communication with different departments and relays key information back to the Design team. 3. The Product Designer keeps things on budget for the project. Where the UX Designer focuses on experience for the end user and testing to make iterations to the project also. __________________________________________________________________ Download Your Free 25 Point UX Design Checklist - http://www.laithwallace.com/ux-checklist My Top Resources for UX Designers: http://www.laithwallace.com/resources/ UX Design Course Survey - Please fill this out https://goo.gl/forms/qbFRQURZewfUywGk1 This is my personal vlog from Laith Wallace I’m a UX Designer and Brand Strategist. On this show I will share my creative process, whats new in the world of UX design and motivation to keep you achieving your dreams, tips to make you even better as a designer and your business generate revenue. As I learn and build my career and business I’d love to hear from you also. Top Favourite Videos on my channel: 1. [8 Tools Every UX Designer Must Have to be Successful | UX Design | #DigitiveTV Episode 1 - YouTube](https://www.youtube.com/watch?v=_NQvNVUt5NA) 2. [UX Design Interview Tips For Success - YouTube](https://www.youtube.com/watch?v=flzxhWUDiyA) 3. [5 Reasons Why You Should Become A UX Designer | #WallaceTV - YouTube](https://www.youtube.com/watch?v=_emOQNtyEgw) 4. [How To Get Started in UX Design | #DigitiveTV - Episode 6 - YouTube](https://www.youtube.com/watch?v=JIcKb2-cC1Q) 5. UX Design, The Future of UX, Job Roles of The Future - Andy Budd Clearleft - https://www.youtube.com/watch?v=WeMeK9V4_pI BLOG :: http://www.laithwallace.com VLOG CHANNEL :: http://www.youtube.com/laithwallace INSTAGRAM :: http://www.instagram.com/laith_wallace TWITTER :: http://www.twitter.com/laithwallace FACEBOOK :: http://www.facebook.com/laith.wallace TUMBLR :: http://www.laithwallace.tumblr.com/ SNAPCHAT :: “laithwallace” // BUSINESS/GENERAL CONTACT To work with me, contact: [email protected]
Views: 3534 Laith Wallace
UI/UX Design Process | Product Design Process
 
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This video takes you through the process of a UI/UX design project from start to finish. It can also be applied to product design, web design, or any other interactive design project. If you've ever wondered what a UI/UX Designer actually DOES on the job, this video is for you! I take you step-by-step through the entire design process, from initial discovery through design, development, and launch. I also discuss deliverables that are typically associated with each phase. Want more videos like this? Leave comments below! ABOUT THIS CHANNEL The goal of this channel is to teach you what you need to know about being in the design industry, whether you are a student or starting your career as a traditional graphic designer or going into tech as a UI/UX designer. I cover education, finding a job, what to expect on the job, and how to be successful. Have a topic request? Leave it in the comments! ABOUT ME I'm Christine Maggi, a multidisciplinary designer with experience in graphic design, UI design, UX design, advertising, and copywriting. I love sharing what I've learned over the years about working as a designer with high school students, college students, or anyone looking to work in the design industry.
Views: 33748 Design Gal
How To Create A Customer Journey Map
 
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http://uxmastery.com Megan Grocki breaks down what a customer journey map is, and how to create one for your next user experience design project. Illustrations by Robin Cave; music by http://podingtonbear.com
Views: 411063 UX Mastery
Community Cloud Keynote: Win the Digital Experience Race
 
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By 2020, customer experience will overtake price and product as the key brand differentiator. Which is why the world's leading companies are racing to replace legacy portals, forums, and sites with Community Cloud. Come hear how Trailblazers at Lamborghini, and Rodan + Fields build amazing digital experiences. Fast. Our customers connect with 300 million of their customers and partners with Community Cloud. It's time to see just how fast digital transformation can be.
Views: 4902 Salesforce
I Was Seduced By Exceptional Customer Service | John Boccuzzi, Jr. | TEDxBryantU
 
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Boccuzzi Jr. discusses why customer service, as opposed to traditional marketing strategies, has the potential to be the greatest form of marketing for a brand. John Boccuzzi Jr. has more than 20 years’ experience as a sales, marketing and customer experience executive, with a proven track record of strategic thought leadership in both private and public companies. John most recently served as Vice President of Sales & Edible for Business for Edible Arrangements, LLC were he led a team of 5 Senior Directors and Directors and total personnel of over 100 across several key departments including: Business Gifting, Business Development & Brand Partnerships, Franchisee Support, Customer Care and Training & Development. Wanting to share his passion for developing and delivering the best possible solutions and customer experiences, John formed Boccuzzi LLC. John has a Bachelor’s Degree from Bryant University in 1990 with a focus in Entrepreneurship. When John is he enjoys spending time with his two amazing children and wife of 21 years. He is also a foodie, cook, bee keeper, mico fruit farmer and runner and has completed several marathons. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx
Views: 111489 TEDx Talks
DocuSign: New metrics of success in customer experience
 
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Brad Brooks, Chief Marketing, Product, and Engineering Officer at DocuSign, shares how they pivot and improve their customer experience strategy based on new measures of performance that align with today's digital landscape.
Views: 5450 Oracle CX
Richard Hulse & Rob Holmes - Digital Experience Delivery
 
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Tuesday, November 21 • 14:30 - 14:55, Concurrent Session, Soundings As part of our move to more sustainable digital processes and technology we identified a number of reusable common capabilities. These common capabilities form part of a wider enabling framework we are continuing to extend which includes a Digital Product Development Framework (DPDF), a Digital Language System (DLS), and a Digital Experience Delivery System (DEDS). The DEDS enables staff to find, create, and package digital content into compelling digital experiences that support the aims of an exhibition over its lifecycle. It facilitates iterative prototyping using standardised tools and established design patterns, and integrates with other Te Papa systems promoting re-use of content - while remaining highly available through an approach which pushes (and caches) updates to the floor. The system encourages collaboration through greater visibility of what work is being done, and the current status of that work. Dashboards which show analytics from currently live exhibits, and give access to historical data, allow engagement can be tracked against established measures - and inform ongoing improvements beyond launch. We’ll cover how we went about identifying common capabilities, the process we followed to design the DEDS, and share into some of the technical design principles we adopted, and architectural decisions we made, along the way. Rob Holmes Edit Profile Museum of New Zealand Te Papa Tongarewa Head of Digital Product and Operations Rob has been with Te Papa since June 2017 where he has built a number of cross functional digital delivery teams. Rob joined Te Papa from New Zealand Post where he was a key contributor to their digital strategy, and responsible for transforming their digital channels. Rob is a champion of open standards and open source software - and passionate about the adoption of modern APIs, cloud based infrastructure, and software as a service solutions. A keen mountain biker and off-road runner, Rob spends much of his weekends in the hills - often accompanied by his three young sons and partner Anke. Richard Hulse Museum of New Zealand Te Papa Tongarewa Digital Product Owner Richard is the DEDS Product Owner and has been with Te Papa since February 2017. Prior to this he was at Radio New Zealand, where from 2005 to 2015 he built and ran the RNZ website, including designing the business processes to make it all happen. In late 2015 and 2016 he moved into a more specialised role as RNZ’s digital product lead. He has extensive experience developing internal and public-facing digital products, is an expert in web SEO, web performance and accessibility, and has written both front-end and back-end code. He is currently a board member of Internet NZ, and has been a mentor at several startup weekends
censhare Digital Experience Platform
 
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Many companies still use software tools and user interfaces with completely differing information structures for managing their marketing and corporate communications. However, communication in real-time needs Information in real-time! censhare Digital Experience Platform is a highly efficient compact solution which provides all functions such as Digital Asset Management, Omnichannel Content Management, Product Information Management, Brand Management and Marketing Resource Management within ONE single system.
Views: 872 censhare
6 Second Pitches from Pepcom's Digital Experience at CES 2014
 
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We asked some exhibitors at Pepcom's Digital Experience in Las Vegas to pitch us their product in 6 seconds or less and filmed them with Vine. Here's what they had to say.
Views: 471 PCMag
[Brand Genesis] Product and Customer Experience – by Vice Chairman Woongchul Yang (R&D Division)
 
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Genesis Brand introducing product features and customer experiences. Presented by Vice Chairman Woongchul Yang, Research & Development Division (Brand Genesis Launching Event/ Dongdaemun Design Plaza (Seoul/ Nov 4, 2015) “Beyond the boundaries of technology Begins the human centered luxury” http://www.genesismotors.com
Views: 3983 HyundaiWorldwide
Philips Lighting: Creating the Digital Experience
 
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Learn more: https://www.sprinklr.com/ Featuring: Clive Roach, Director of Digital Social Media Roy van Griensven, Head of Business Engagement Kurt De Ruwe, Chief Information Officer Philips Lighting is a global leader of lighting products and connected-lighting services, with EUR 7 billion in sales and 34,000 employees in 70+ countries. Since its founding in 1891, the Dutch company has been fueled by steady innovation. Eight years ago, Philips started innovating around customer experience, too. Here is the story of how social media transformed a 125-year-old business, that also happens to be the world’s largest source of light, second only to the sun. SUBSCRIBE to the Sprinklr YouTube channel: https://www.youtube.com/channel/UCTzl5zxRNZndPCsoWpPKtqw Follow @Sprinklr: Sprinklr Blog: https://blog.sprinklr.com/ Sprinklr Twitter: https://twitter.com/sprinklr Sprinklr Facebook: https://www.facebook.com/sprinklr/ Sprinklr Instagram: https://www.instagram.com/sprinklr/
Views: 2668 Sprinklr
Introducing the Digital Experience Score
 
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Find out more at https://www.nexthink.com/digital-experience-score/ or stop by our Linkedin page: https://www.linkedin.com/company/nexthink/ #Nethink #DigitalEmployeeExperience #DigitalTransformation #EndUserExperience #DigitalWorkplace #DigitalExperienceManagement #Digital
Views: 214 Nexthink
I am a Digital Product Owner
 
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At CommBank, our Digital Channels team drives the digital experience for more than 14.5 million customers across Australia and around the world who rely on us for a seamless banking connection. We are growing fast. That’s why we’re looking to build our team with people who bring a switched-on, innovative, results-driven and ambitious attitude. For more information and to apply visit https://www.commbank.com.au/digitalcareers
Views: 6440 CommBank
Retail Customer Experience Vs Digital Customer Experience | What's The Difference?
 
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Retail Customer Experience Versus Digital Customer Experience. What's the difference? Let me show you what each means and how they overlap for your customers. Let's look at Macy's and Mac Makeup as examples. ABOUT ME: I am a Customer Experience Consultant, Educator and Designer. This YouTube channel is where I share my experiences as a customer so that I am able to help businesses understand how their customers think , search, shop and interact with their brands. Additionally, I film product and website reviews which cover the entire customer experience; researching the product, purchasing and shipping, unboxing, initial impressions and full product reviews one month later. If you are interested in having your products, website or physical location reviewed by me, please visit my site at www.yourcustomersshoes.com to purchase these services. You may also click the link below titled 'Your Customers Shoes Store'. Please subscribe to be notified when I post new content. To learn more about Customer Experience Design, please visit my blog or podcast. Thanks for Watching. SUBSCRIBE FOR MORE: If you liked this video, please give it a thumbs up and subscribe to be notified of new videos. OTHER VIDEOS: What Is It Like To Be Your Customer?: https://youtu.be/9uLDnBHlung Customer Experience Vs Customer Service: https://youtu.be/KNBZxYAKet8 What Is A Customer Experience?: https://youtu.be/TjW4ludbGKY DIY Customer Experience: https://youtu.be/53J4MmbLwVQ HELPFUL LINKS: WEBSITE: https://yourcustomersshoes.com BLOG: https://yourcustomersshoes.com/blog PODCAST: https://yourcustomersshoes.com/mypodcast MY STORE:: https://yourcustomersshoes.com/shop MORE YOUR CUSTOMERS SHOES ONLINE: --------------------------------------------- ♥ FACEBOOK: https://www.facebook.com/yourcustomersshoes ♥TWITTER: https://twitter.com/yrcustomershoes ♥ INSTAGRAM: https://www.instagram.com/yourcustomersshoes ♥ LINKEDIN: https://www.linkedin.com/in/yourcustomersshoes ♥ GOOGLE+: https://plus.google.com/u/0/104747124656507172407 To Your Success, Elle Robertson Customer Experience Designer (CXD) Your Customer's Shoes www.yourcustomersshoes.com Engineering Customer Loyalty #yourcustomersshoes #ycs #ycs #yourcustomersshoes #customerexperience
Thomas Kurian, EVP, Product Development, Oracle  Great Customer Experience
 
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Listen to how Thomas explained how to deliver great customer service experience through unified social listening, marketing, e-commerce, order fulfillment and servicing them with a unified platform . A platform that has the infrastructure to support and enhance the customer experiences.With Oracle Service cloud, everything is within the possibilities of the solution exponential. Keen to understand. Talk to us today: Aaron ([email protected])
Views: 549 Phincon Singapore
Experience '18 Product Keynote - May 15th 2018
 
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Save your for spot for Experience '19! https://experience.medallia.com/experience-2019/
Views: 3092 Medallia
VMware NOW is the New Digital Experience for VMware Product Launches
 
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http://vmware.com/go/now -- VMware CMO Rick Jackson welcomes visitors to "VMware NOW" -- our new digital experience offering on-demand VMware keynotes, product videos and social media collaboration.
Views: 136698 VMware
Dispatch: New Gadgets from #CEWeekNY and Pepcom's Digital Experience East Summer Show
 
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Find some of the products here: http://lon.tv/ceweek18 (affiliate links) - I went to New York City in search of some new and interesting gadgets and computers! See more dispatch videos : http://lon.tv/dispatches and subscribe! http://lon.tv/s - index below: Thanks to my cameraman (and brother) Josh Seidman! Buy his maple syrup here: http://lon.tv/ruggedridge VIDEO INDEX: 00:16 - Avita low cost laptops 01:00 - Polaroid Mint Camera and Photo Printers 02:38 - ION Mustang Record Player with MP3 conversion 02:43 - Marantz Turret 03:06 - Ion Tiki Sounds Pair 03:31 - CAT Ruggedized Android Smartphones 03:36 - CAT S61 05:11 - Udoq Charging Stands 06:17 - Westinghouse Low Cost Android TVs 07:04 - Air Selfie 2 Pocket Sized Drone 07:49 - New Lenovo Gaming Laptops and Cube Gaming Desktop 09:49 - Wi-Charge - Wireless Charging via Infrared light 11:26 - Guardzilla Outdoor 360 degree security camera 12:36 - Owl Dashcam and Vehicle Security Camera 14:25 - IOgear docks and 3 way 4k video switch Subscribe to my email list to get a weekly digest of upcoming videos! - http://lon.tv/email See my second channel for supplementary content : http://lon.tv/extras Join the Facebook group to connect with me and other viewers! http://lon.tv/facebookgroup Visit the Lon.TV store to purchase some of my previously reviewed items! http://lon.tv/store Read more about my transparency and disclaimers: http://lon.tv/disclosures Want to chat with other fans of the channel? Visit our forums! http://lon.tv/forums Want to help the channel? Start a Member subscription or give a one time tip! http://lon.tv/support or contribute via Venmo! [email protected] Follow me on Facebook! http://facebook.com/lonreviewstech Follow me on Twitter! http://twitter.com/lonseidman Catch my longer interviews in audio form on my podcast! http://lon.tv/itunes http://lon.tv/stitcher or the feed at http://lon.tv/podcast/feed.xml Follow me on Google+ http://lonseidman.com We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
Views: 5052 Lon.TV